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Atlas v0.1 · Right to information · Right to service

Austria

Republic of Austria · ISO AUT

Austria has a rated national right-to-information law (adopted 1987, scored 64/150 by the RTI Rating, checked 2026-07-05), and it has a verified EU-level service-rights hook, with the national route still to confirm. Subdivision entries below marked “to confirm” are tasks, not facts.

Your first move, anywhere

Request legal route, responsible officer, fees, timeline, appeal route, and one high-value record: budget, contract, land, hospital stock, service standard, audit, court delay, police complaint, or procurement payment.

Convert the legal right into a citizen test: receipt, tracking number, statutory deadline, written reasons, actual record release, appeal, and proactive publication.

Capture flags to watch: Delay; discretion; opacity; fragmentation; fear; patron dependency; counterfeit transparency

Right to information

Sourced

National lawNational RTI/ATI law or actionable regime listed by Global RTI Rating; adoption year 1987. Statute name needs legal verification. Official text still to confirm before you rely on it.
RTI Rating score64/150 · rank 113 · Weak legal framework
Where the law is strong and weakRight of access 2/6 · Scope 21/30 · Requesting procedures 17/30 · Exceptions and refusals 14/30 · Appeals 8/30 · Sanctions and protections 1/8 · Promotional measures 1/16

Source: RTI Rating country data · last checked 2026-07-05

Right to service

Sourced

StatusVerified EU hook; national verification queue
Legal familyEU Article 41 good administration + national administrative procedure/service standards
Legal hookEU Charter Article 41 for EU institutions; verify national administrative-procedure law, silence rules, digital-service law, ombudsman and service standards.
The usability test to runReceipt + tracking + deadline + written reason + appeal + remedy + claimant protection
NoteDo not count a Public Service Commission as RTS unless it creates enforceable service standards for citizens.

Sources: EU Charter of Fundamental Rights Article 41 · FRA Article 41 explainer

Help confirm this

Search the official gazette and government sites for: "Austria" "right to service" OR "public service guarantee" OR "citizen charter" OR "service charter" OR "administrative procedure" OR "ombudsman". Found the law? Send it through the route below.

Inside Austria: 9 subdivisions

Where a subdivision shows a cited law, the citation comes from the named source and the official text still needs confirming. Where it shows nothing, the national law may apply and the local rules are unconfirmed.

What to confirm at your local office, whichever subdivision you are in

Records that should already be published: Budget; procurement; contract awards; payment status; public land; service standards; audit reports; subsidies; court/police/hospital/school records.

CodeSubdivisionTypeAccess-law statusSource · checked
AT-1BurgenlandStateNo local law confirmed · national law may apply: National RTI/ATI law or actionable regime listed by Global RTI Rating; adoption year 1987. Statute name needs legal verification. To confirmsource · 2026-07-05
AT-2KärntenStateNo local law confirmed · national law may apply: National RTI/ATI law or actionable regime listed by Global RTI Rating; adoption year 1987. Statute name needs legal verification. To confirmsource · 2026-07-05
AT-3NiederösterreichStateNo local law confirmed · national law may apply: National RTI/ATI law or actionable regime listed by Global RTI Rating; adoption year 1987. Statute name needs legal verification. To confirmsource · 2026-07-05
AT-4OberösterreichStateNo local law confirmed · national law may apply: National RTI/ATI law or actionable regime listed by Global RTI Rating; adoption year 1987. Statute name needs legal verification. To confirmsource · 2026-07-05
AT-5SalzburgStateNo local law confirmed · national law may apply: National RTI/ATI law or actionable regime listed by Global RTI Rating; adoption year 1987. Statute name needs legal verification. To confirmsource · 2026-07-05
AT-6SteiermarkStateNo local law confirmed · national law may apply: National RTI/ATI law or actionable regime listed by Global RTI Rating; adoption year 1987. Statute name needs legal verification. To confirmsource · 2026-07-05
AT-7TirolStateNo local law confirmed · national law may apply: National RTI/ATI law or actionable regime listed by Global RTI Rating; adoption year 1987. Statute name needs legal verification. To confirmsource · 2026-07-05
AT-8VorarlbergStateNo local law confirmed · national law may apply: National RTI/ATI law or actionable regime listed by Global RTI Rating; adoption year 1987. Statute name needs legal verification. To confirmsource · 2026-07-05
AT-9WienStateNo local law confirmed · national law may apply: National RTI/ATI law or actionable regime listed by Global RTI Rating; adoption year 1987. Statute name needs legal verification. To confirmsource · 2026-07-05

Right to service, all 9 subdivisions: Verified EU hook; national verification queue (inherited from the national status above).

Improve this page

If you can confirm any entry for Austria against the official text, send the law's title, the official link or scan, the office you dealt with, and the date. Every submission is reviewed before anything changes on this site; nothing publishes automatically. Route: the contact on the About page.

This atlas and the Capture Index never mix

The atlas is the open reference layer: every jurisdiction, graded, with unverified entries shown as tasks. The Capture Index is a separate scored product: verified sources only, with right of reply before publication.